❓ Frequently Asked Questions
Everything you need to know about Trove Titan ISO Club
🐒 About the Platform
What is Trove Titan ISO Club?+
Trove Titan ISO Club is India's only free TCG (Trading Card Game) ISO board. ISO stands for In Search Of. Buyers post the cards they are looking for, and sellers who have those cards can connect with them directly. It's like a community notice board β€” organised, clean, and free to use.
Is it really free? Are there any hidden charges?+
Yes, completely free. No listing fees, no commission, no subscription. This is a Collectors Edition initiative to help the Indian collector community. There are no hidden charges now or in the near future.
Which card games are supported?+
Currently supported: PokΓ©mon, One Piece, Magic: The Gathering, Yu-Gi-Oh!, Dragon Ball Super, Digimon and Sports Cards. 'Others' option can be used to list any cards if the genre is not listed
Who built this and why?+
This platform is built by the Trove Titan team as part of Collectors Edition Pvt. Limited. We are collectors ourselves and were frustrated by how scattered the listing is in the Indian TCG community. Listings getting buried on WhatsApp, Reddit posts disappearing, no organised way to connect. So we built this. It also serves as a precursor to our upcoming mobile app for collectors.
πŸ“Œ Using the Platform
Do I need an account to browse listings?+
No! Anyone can browse all ISO listings without creating an account. You only need an account to post a listing or click "I Got It!" to connect with a buyer.
How do I post an ISO listing?+
Click the big "POST ISO LISTING" button on the homepage. You'll need to create a free account first if you haven't already. Then fill in the card genre, language, title, description, and optionally your city and a card image. That's it β€” your listing goes live immediately for sellers to see.
How does "I Got It!" work?+
When a seller sees a listing for a card they have, they click "I Got It!" on that listing. This reveals the buyer's contact information (email and/or Instagram, based on the buyer's preference). The seller can then reach out directly to the buyer to discuss the trade. The interest counter on the listing also goes up by 1.
Can I click "I Got It!" on my own listing?+
No. The button is disabled on your own listings. This is intentional to prevent fake interest counts. The counter must reflect genuine seller interest only.
How long do listings stay up?+
Listings stay live until the buyer manually deletes them. There is no automatic expiry. Once you've found your card, please delete your listing so the board stays clean for other collectors.
Can I choose whether to show my email or Instagram?+
Yes. In your Profile (My Account), you can set your contact preference to Email only, Instagram only, or Both. Sellers will see whichever contact method you've chosen when they click "I Got It!" on your listing.
What do the counters at the top mean?+
There are three counters: Collectors (total registered users on the platform), Active ISO (number of live listings right now), and Seller Connects (total number of times a seller has clicked "I Got It!" across all listings β€” your community impact score).
🀝 Trades & Safety
Does Trove Titan handle payments or act as a middleman?+
No. Trove Titan is purely a connection platform. All negotiations, payments, and card exchanges happen directly between the buyer and seller. We are not involved in any transaction and hold no responsibility for the outcome.
What if I get scammed?+
While we do our best to keep the community trustworthy, Trove Titan cannot guarantee the honesty of any user. To protect yourself: always meet in safe public places, verify the card before paying, use payment methods with buyer protection (like UPI with a dispute option), check the seller's social media presence, and never send money before seeing the card. Report suspicious users to us at taro.trovetitan@gmail.com.
How do I report a bad user or fake listing?+
Use the Feedback form at the bottom of the homepage, or email us directly at taro.trovetitan@gmail.com with details of the listing and the issue. We review all reports and take action including removing listings and banning accounts where necessary.
πŸ” Account & Privacy
Why do I need to verify my email?+
Email verification ensures that every account is associated with a real person, prevents spam and fake accounts, and keeps the community trustworthy. Without verification, you can browse but cannot post listings or connect with buyers.
Will my email be shared publicly?+
No. Your email is never displayed publicly. It is only revealed to a specific seller when they click "I Got It!" on your listing β€” meaning they expressed genuine interest in your card. You can also switch your contact preference to Instagram only if you prefer not to share your email.
How do I delete my account?+
Account deletion is not yet available in the self-service profile. To request account deletion, email taro.trovetitan@gmail.com with your registered email address and we will delete it within 7 business days.
I didn't receive the verification email. What do I do?+
First check your spam/junk folder β€” it sometimes lands there. If it's not there either, try signing up again with the same email (it will resend the verification). If you're still having issues, contact us at taro.trovetitan@gmail.com.